Who We Are

CityNow — Bangladesh bettors' trusted destination, where the thrill of sport meets a safe environment

Citynow is more than just a platform — it's a trusted home for millions of sports fans across Bangladesh, where every bet is secure, every transaction is transparent, and every experience is enjoyable.

Licensed & Regulated Full Service in Bangla 24/7 Support
citynow at a Glance Bangladesh's Premier Betting Experience
Registered Members 500K+
Sports Markets 10,000+ Every Week
Payment Methods bKash, Nagad, Rocket & More
Withdrawal Time 2–5 Minutes
Support 24/7 In Bangla
Contact support@citynow.best
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0 Weekly Events
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0 Uptime Guaranteed
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Why do millions of people choose citynow?

Every Feature Built with Bangladesh Bettors in Mind

Fully Secure Environment

Every transaction on citynow is protected by 256-bit SSL encryption. The security of your personal information and financial transactions is our highest priority — your account is safeguarded with banking-grade security.

Instant Transactions with Local Payment Methods

Deposits and withdrawals via bKash, Nagad, and Rocket complete in just 2–5 minutes. You can start from as little as ৳300 with no hidden charges — all through the payment methods you already know.

Thousands of Sports Markets

Cricket, football, tennis, badminton — over 10,000 matches to bet on every week. With Live Betting, you can place wagers in real time while the match is in progress.

Live Casino Experience

Play Baccarat, Roulette, and Blackjack with real dealers via live video stream. citynow's Live Casino section keeps tables running 24 hours a day, every day — including exclusive VIP tables.

Regular Bonuses & Promotions

100% Welcome Bonus on your first deposit, weekly cashback, free bets, and reload offers — citynow has regular rewards lined up for every member.

24/7 Support in Bangla

Get help in Bangla whenever you need it. citynow's support team is available around the clock via live chat and email — with an average response time of under 3 minutes.

What citynow Is Here to Do

Behind every decision, there's one question: is this good for the user?

Transparency First

Every offer's terms, every payment limit, and every policy is written out clearly. There are no hidden catches or fine-print traps at citynow — what you see is what you get.

A Culture of Responsible Betting

Betting is for fun, not stress. citynow gives members the tools to set their own limits and actively works to prevent problem gambling.

Bangladesh-Focused Services

Citynow is built around how Bangladeshis pay, what language they speak, and what sports they love. No awkward translations — everything feels natural and familiar.

Technical Excellence

The fastest live odds updates, stable servers, and a smooth mobile experience — citynow's tech team is constantly upgrading the platform.

Ensuring the Best Rewards

Genuinely competitive odds, fast payouts, and winnings that are never held back — these are three promises citynow always keeps.

The citynow story — from the beginning to now

2022
citynow Launches
It started with a small team and a dream: build a truly local platform for Bangladeshi bettors. In the very first year, 50,000 members joined.
Late 2022
bKash & Nagad Integration
After Bangladesh's two most popular mobile banking services were integrated, the user base tripled. The payment experience changed completely.
2023
Live Casino & VIP Program Launched
The Live Casino section with real dealers launches alongside a high-roller VIP programme. Dedicated account manager service begins for Platinum members.
Late 2023
App Launch & 100K+ Members
With the launch of its Android and iOS apps, citynow established itself as a mobile-first platform — surpassing 100,000 active members.
2026–2026
500K+ Members & New Features
Crypto payments, an enhanced live betting interface, and special offers for all Bangladesh national cricket matches were introduced. Membership surpassed 500K.

The People Behind citynow

A dedicated team of experienced professionals working every day to improve your experience

rs
Rakibul Anam
Chief Executive Officer

10 years of experience in the online gaming industry, with a deep understanding of the Bangladesh market and what local users actually need.

No
Nafisa Rahman
Chief Technology Officer

Cybersecurity and fintech expert. citynow's payment system and security infrastructure were built under his leadership.

Su
Sajjad Hossain
Head of Sports Betting

Specialist in sports analysis and odds setting, with in-depth knowledge of Bangladesh cricket and international football.

Ta
Tania Akter
Head of Customer Experience

Leads citynow's Bangladesh customer service division and personally trains every member of the support team.

citynow has a full-time team of 50+ people covering everything from technology and customer service to security and content. The majority of our team members are Bangladeshi and have a direct understanding of what local bettors need.

The Foundation of citynow's Trustworthiness

Licenses, audits, and accreditations — these aren't just paperwork. They're proof of the commitment we've made to every one of our members.

International Gaming License
SSL Security Certified
RNG Audited
Responsible Gambling Member
GDPR Compliant
Fastest Payouts

Citynow's 5 Core Commitments

1
Winnings Paid on Time
No legitimate withdrawal request is ever held up.
2
Competitive & Honest Odds
Market overround is kept to a minimum — so you keep more of what you win.
3
Complete Data Privacy
Your personal information is never sold or shared with third parties.
4
Bonus Terms Are Always Clear
Wagering requirements, validity periods, and limits are all clearly stated on the offers page.
5
Always Here When You Need Help
Our support team works to resolve any issue within 30 minutes.

CityNow — How Bangladesh's Own Betting Experience Was Built

Citynow started from a simple observation — most platforms used by bettors in Bangladesh were foreign-built and didn't reflect the realities of everyday life here. Payment issues, no Bangla-language support, delayed transactions — these problems were ruining the experience for a lot of people. That's exactly what inspired the plan to build citynow.

When citynow officially launched in 2022, it was built around one core belief: made for the people of Bangladesh, the way people in Bangladesh actually live. Pay via bKash, get support in Bangla, and find odds centered on cricket and local sports — citynow has never strayed from that vision, not even for a day.

The biggest early challenge was earning trust. It's natural for people to be hesitant about a new platform in the online betting space. citynow built that trust gradually — by processing every withdrawal on time and resolving every complaint quickly. Word spread organically: one member's good experience brought their friends along.

The citynow tech team continuously improves the platform — from live betting odds update speeds and payment processing reliability to mobile app stability. Because mobile internet in Bangladesh isn't always consistent, the citynow app is built to run smoothly even on low bandwidth.

Security is citynow's top priority. Member accounts and funds are protected across four layers: 256-bit SSL encryption, two-factor authentication, segregated fund storage, and real-time fraud monitoring. There has been zero security breach in our history — and keeping that record intact is our commitment.

Citynow's stance on responsible betting is clear. Betting for fun is fine — but betting under financial pressure or due to addiction can become a real problem. That's why citynow offers deposit limits, self-exclusion, and cooling-off periods. For players who need support, Responsible Gaming This page has guidance to help you.

Citynow's bonus policy is designed so members can actually benefit from it. Many platforms bury bonus terms in such complexity that the money is never really usable. At citynow, wagering requirements are kept between 5x and 8x with generous validity periods — because a bonus that can't be used isn't worth offering.

Customer support is one of citynow's greatest strengths. Bangla-speaking agents respond on live chat in under 3 minutes on average. Payment-related issues are typically resolved within 30 minutes. Every support team member is trained on the platform, so you'll get accurate answers even on technical questions.

Citynow has even bigger plans ahead — more sports, faster payments, and a better overall experience. Work is ongoing every day to reach those goals. If you haven't joined the citynow family yet, we'd love to have you. Come see the difference for yourself.

Have a question about citynow?

Direct answers to the two questions members ask most

Log in to your citynow account and click the profile icon at the top right of the dashboard. From there, go to "My Profile". On this page you can update your name, date of birth, and email address. Changing your phone number involves a separate process, as it is linked to your account security. Click "Change Phone Number" and an OTP will be sent to your current number. Once you verify with that code, you'll be able to enter a new number. An OTP will then be sent to the new number — enter it to complete the change. If you no longer have access to your old number, contact the support team via live chat and they will assist you after verifying your identity. In most cases, updating personal details may require your National ID information.

Yes, citynow offers betting on many sports beyond cricket. You can find over 20 sports including football, tennis, badminton, basketball, volleyball, hockey, and rugby. To bet on football, go to the "Sports" section from the dashboard and select "Football" from the left-hand menu. You'll see a list of ongoing and upcoming matches. Click any match to view the available markets — match winner (1X2), total goals (Over/Under), both teams to score (BTTS), handicap, and more. Click your selection to add it to the bet slip, enter your stake, and hit "Place Bet" to confirm. For tennis, both set winner and match winner markets are available. To bet on live matches, head to the "Live Betting" tab, where you can see real-time odds and live match updates.

Join the citynow Family Today

Join citynow — trusted by millions of bettors across Bangladesh. Get a 100% bonus on your first deposit, starting from just ৳300.

For users 18 and above. Please gamble responsibly. Responsible Gaming

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